Driving Sales Success: Critical New Strategies from Global Research

Watch this webinar to learn the 3 critical elements every organization must master to “own the customer experience”. Owning the customer experience is a key strategy to acquire new business, grow current accounts, and retain profitable accounts. By focusing on positive defining moments that create customer experience, you insulate customers from competitors and promote the long-term health of your brand.
This session will present new research and expert insight on:

• Sales strategies that produce the desired customer behaviors
• The top-ranked activities in each sales phase most critical to success
• The most influential factors impacting sales performance and revenue
• How to deliver a complete chain of positive “defining moments” for your customers
• The role leaders play in crafting the customer experience and buying process

Moderator: Gerhard Gschwandtner, Founder & CEO, Selling Power
Speaker: Sharon Daniels, President & Chief Executive Officer, AchieveGlobal