Etiquette for the 21st Century

You call your boss and your customers by their first names, you dress down not only on Fridays but most of the time, and you’ve closed more than one deal while watching your daughter’s soccer game. While things in the workplace have gotten more casual than ever, that doesn’t mean that manners no longer count. In fact, says Roz Usheroff, author of Customize Your Career: How to Develop a Winning Strategy to Move Up, Move Ahead or Move On (McGraw-Hill, 2003), there’s never been a time when manners have been more important.

“The whole idea of business protocol has gone by the wayside,” says Usheroff. “Being able to resurrect it today allows someone to have a competitive edge.” Here is Usheroff’s list of top behaviors to adopt – or eliminate:

For more information, please click on www.usheroff.com