If you’ve got a dispersed sales force, need to conduct your weekly sales meetings by teleconference and think you’ve got an easier job than those who do face-to-face meetings, think again. Phone-in meetings are a lot tougher than in-person meetings because there’s no body language to read, no way other than your voice to communicate energy and enthusiasm, and no way to tell if people are diverting half their attention to answering emails or straightening their desks. To make sure your teleconferences are as lively and productive as an in-person meeting, Phoenix Conferencing, a Phoenix-based provider of audio and Internet teleconferencing services (www.phoenixconferencing.com), offers these tips.

Before the call: