Although there haven’t been any documented cases of death due to meeting-induced boredom, cases of meeting-related ennui are on the rise. It is impossible to do away with meetings altogether because they are, after all, "the activity at the center of every organization," writes Patrick Lencioni in his book, Death by Meeting: A Leadership Fable (Jossey-Bass, 2004). But Lencioni, president of San Francisco-based management consulting firm the Table Group, says it is possible to transform meetings into productive, compelling and fun events. To do so, says Lencioni, meeting leaders must think like movie producers.
What’s at the center of every great movie? Conflict. "It is the essence of drama," explains Lencioni. According to him, "Meetings are boring because they lack drama." It’s not that there isn’t potential for drama; in fact, meetings are hotbeds of possible conflict. The problem is that meeting leaders focus on consensus, avoidance of tension and sticking to the time schedule. "While these may seem like noble pursuits, they lie at the heart of bad meetings," says Lencioni. Here’s how to make conflict work for you:
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