You’ve got a great new product that will reduce your prospects’ manufacturing costs by 75 percent. You send your reps into the field to tout this stunning figure – and they all come back empty-handed. What’s going on? Most likely, it’s a believability problem, says Mark Joyner, CEO of Mark Joyner, Inc., and author of The Irresistible Offer: How to Sell Your Product or Service in 3 Seconds or Less (John Wiley, 2005). The bolder your claims are – the more you say you can save costs, reduce errors, boost revenues, etc. – the harder you have to work to sell your believability and credibility.
Don’t believe it? To test this assertion, a direct marketer named Mike Enlow put an ad in the newspaper offering $1,000 for every dollar you gave him. Guess how many calls flooded in? Yup – none. And that was his point, says Joyner. An offer can be so good that no one believes it, which means you have to work overtime selling your believability and credibility. Here’s how to get a prospect to listen and believe in your offer:
1. Proof. There are three types of proof you can use to bolster your believability:
2. Credibility. Credibility is less measurable than proof. It’s about reliability, integrity and trustworthiness. It’s about appealing to a client’s more emotional right brain and making yourself a desirable vendor. Here are four ways to boost credibility:
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