Positive Thinking For Sales Professionals
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Objections   November 7, 2013

Do you wince at objections or welcome them? Top earners view negatives as signals. Objections can be either the prelude to losing accounts or opportunities to restore goodwill. Not only do smart salespeople welcome objections, they take steps to draw them out. You can often tell by your customers' mannerisms if something irks them. That's the time to pinpoint the reason and plan how to reinstate the good relationship.
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