Research suggests that most social-media initiatives are owned by marketing, not sales. Yet salespeople have the most to gain from the emerging new discipline: social business. Yes, social business. Social media is designed for fun; social business is designed to create customers. While social media often leads to a waste of time, social business leads to more business. The big question is… READ THIS BLOG >

Times are tough, no doubt about it. When cash flow is tight, customers tend to seek longer payment terms. The question for sales managers is, when and how should salespeople be willing to give them? Are you in the position of having to balance the financial needs of struggling customers with those of your company? Read here for sound advice. READ MORE >

Certain people seem to have a gift for rising above setbacks. They appear to glide from one stage of life to another, gathering steam and accolades as they go. But what do these people have in common? The secret is the way they look at failure. What some people think of as failure, these folks see as a natural part of a process. Setbacks are part of our evolution. Start thinking of so-called mistakes as a chance to reinvent yourself and move forward with curiosity and adventure.