Book Chapter
Asking High-Value Questions
When you finally get prospects or customers on the phone, they're often distracted, pressed for time, and difficult to draw out. A script may be a useful tool, but truly powerful phone selling only happens when the approach is tailored to each individual customer. Download this free book chapter from "Selling to Anyone Over the Phone," by Renee Walkup, to find out how high-value questions can move the conversation forward. You'll learn how to do the following over the phone:
- Achieve conversational harmony
- Respect the customer's time
- Leverage "high-value" questions
- Avoid "sales stopper" questions