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Compassion
Compassion
One of today's top leadership challenges is to achieve a balance between toughness and kindness. A goal-driven leader may have difficulties striking that balance and come down too hard on subordinates. A compassionate leader finds ways to decrease anxiety among subordinates who are looking for reassurance. In times of uncertainty, the best leaders show their humanity, maintain their composure, and show kindness to people. They take their toughness out on problems – not people.
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