On Demand Webinar

How to Guide Your Clients and Employees in a Turbulent World

Original Air Date: August 20, 2020

Turbulent times create uncertainty and instability in the hearts and minds of clients and employees alike. Reduced face-to-face contact with clients and remote workforces make retention and loyalty more difficult to manage.

Smart business owners keep a proactive finger on the pulse of clients and employees, their most important assets. When you do, you are empowered with the insight to celebrate successes and identify upward or downward trends. Rescuing just one client or employee can pay handsome dividends.

Join us for this webinar to learn how to:

  • Quantify employee and client satisfaction levels
  • Identify highs, lows, and trends
  • Know when to intervene to address issues and opportunities
  • Know when to escalate problems to higher levels
  • Rescue at-risk clients and employees
Moderator: Gerhard Gschwandtner, Founder and CEO, Selling Power
Speaker: Todd Hanson, President, Catalyst Performance Group
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