Original Air Date: April 29, 2025

In today’s competitive landscape, customer retention is more valuable than ever. Studies show that retaining an existing customer is up to 5X more cost-effective than acquiring a new one—yet many businesses still prioritize acquisition over loyalty. With increasing churn risks and new consumer-friendly regulations like “Click to Cancel,” companies must rethink their approach to keeping customers engaged or risk losing revenue fast.

Join Michael Aronowitz – the SVP of Revenue Growth for VXI – as he guides you through practical strategies and proven methodologies that drive long-term revenue and high customer lifetime value using proactive sales outreach, personalized engagement, and strategic partnerships.

Key Takeaways & Action Items:

• Proactive Retention, Winback, & Up-Sell Tactics – Learn how to proactively retain customers, re-engage past buyers, and drive revenue growth through strategic winback and up-sell tactics.
• Personalized Customer Engagement – Discover how AI-driven insights, outbound sales, and targeted outreach can improve retention rates.
• Leveraging Sales Outsourcing for Retention – Discover how a dedicated sales outsourcing partner can help scale retention efforts, optimize customer interactions, and drive revenue.

Join us to gain the tools and strategies needed to future-proof your business, strengthen customer relationships, and drive sustainable revenue growth! Don’t miss this opportunity to gain the insights and strategies needed to win at retention, and drive growth.

Presenters:
Gerhard Gschwandtner, Founder and CEO, Selling Power
Michael Aronowitz, SVP of Revenue Growth, VXI