We all suffer from inattention blindness. We focus so intently on a particular task that we don’t notice the weird thing that’s right there in plain view. The person walking by in a gorilla suit, for example.
Can You See the Opportunities Staring You in the Face?
Less than 1% of your customer behavior data is truly useful. Here’s how to separate it from the noise.
November 27, 2013
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HBR Learning
Marketing Essentials Course
Accelerate your career with Harvard ManageMentor®. HBR Learning’s online leadership training helps you hone your skills with courses like Marketing Essentials. Earn badges to share on LinkedIn and your resume. Access more than 40 courses trusted by Fortune 500 companies.
Learn how to communicate with your customers—strategically.
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New!
HBR Learning
HBR Learning
Marketing Essentials Course
Accelerate your career with Harvard ManageMentor®. HBR Learning’s online leadership training helps you hone your skills with courses like Marketing Essentials. Earn badges to share on LinkedIn and your resume. Access more than 40 courses trusted by Fortune 500 companies.
Learn how to communicate with your customers—strategically.