Faced with the worst recession in generations, it's hard to imagine that, outside of businesses that sell "Foreclosed" yard signs, there are many companies featuring offices filled with highly motivated, energized, upbeat employees driven to compete and succeed. These offices do exists, however, says Jon Katzenbach, author of The Discipline of Teams (Harvard Business School Press, 2009), although he admits they are dwarfed by those in the ranks of the apathetic, passive, and pessimistic.
In fact, Katzenbach,...
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