February 3, 2010 - CRM Newsletter

by Geoffrey James

Smart Ways to Enhance Your Current CRM System

To get the most from your CRM, you don't necessarily have to hire consultants or spend a lot of money on a new system. Instead, empower yourself to do more with what you've already got. Here are five little-known tips for enhancing the effectiveness of any CRM system. Look at License Agreements Review your CRM license agreements and compare the application to the original requirements documentation and business case. Is there something there that might prove useful? Recently,...read more.

WEBINAR: Strategies for Sales Success in 2010

Join us for a free webinar on February 17 at 1:00 pm EST; learn how to:

Benefit from the key sales optimization trends from the latest 2010 CSO Insights research
Eliminate the efficiency leaks that drain sales productivity and lower revenue
Develop a fully-optimized sales process powered by Sales 2.0 solutions
Select and integrate Sales 2.0 solutions to improve lead generation, enhance the sales process and optimize sales management

Improve Your Sales Process to Boost CRM Effectiveness

The effectiveness of any CRM system depends entirely on the quality of your sales process. Sure, evaluating your own sales process takes time and effort, but the investment is well worth it. In addition to enhancing your CRM usage, formalizing your process helps you determine which deals are progressing smoothly and which are in jeopardy. Here are nine steps to help you evaluate and improve your sales process and CRM usage. Research your current process....read more.

Webinar: The 6 Worst Presentation Habits and How You Can Avoid Them

Grab your listener’s attention in the first 2 minutes.
Leverage the 2 most important (and overlooked) elements of a successful presentation.
Recognize the most common blunders made during online presentations.

CRM Fee Structures: Which Is Best for You?

Many CRM installations require custom programming. Usually, that means hiring a third party or system integrator. How you work with a system integrator – and how you set up the contract for payment – can have a big influence on how much the system costs and how well it fulfills your needs. Until recently, most CRM customization contracts were made on a time and materials basis, and the consulting firm supplied personnel to define, program, or support any changes....read more.