David is responsible for establishing the strategic plan and direction of Richardson, ensuring its successful execution, and positioning Richardson as one of the premier sales training and consulting organizations. David has been instrumental in developing the business model for Richardson and in raising a significant amount of equity capital to enable the Company to execute its business plan. He also provides senior level guidance to Richardson's clients regarding all contractual, implementation, and billing matters pertaining to Richardson's products and services. In 2007, David was recognized by Training Industry, Inc. as one of the Top 20 Most Influential Training Professionals. David joined Richardson in 1993 from PricewaterhouseCoopers (PwC), where he was a Senior Manager for over nine years in the financial service practice. At PwC, David was responsible for the overall engagement and service management for his clients. David holds a Bachelor of Science degree in accounting from Drexel University.

Patricia Elizondo is a Senior Vice President - Global Sales Integration - ACS/AOO at Xerox Corporation. In this role Pat is responsible for leading the sales integration and Go To Market of Xerox’s recent acquisition of Affiliated Computer Services (ACS). This $6.5 Billion acquisition represents the acceleration of Xerox services led growth strategy. This is a global initiative with revenue growth responsibilities in North America, Developing Markets, Europe and Asia-Pacific. Prior to this role, Pat was responsible for leading Eastern Operations in achieving Customer Satisfaction, Employee Satisfaction, Revenue & Profit objectives for Xerox customers for the eastern portion of the United States. Pat led a fully integrated Sales & Services delivery operation for eight Xerox Operations which employ over 2,300 Xerox personnel. Pat was named one of the "50 Most Important Hispanics in Technology and Business" by Hispanic Engineer & Information Technology Magazine for 3 consecutive years. Pat was also cited as one of the "Top 80 Hispanic women in Business" by Hispanic Business Magazine. In 2008, Pat was recognized by The Women's Alliance (TWA) with the "Making a Difference Award" at Xerox. Pat was recognized in January 2010 as one of the Top 25 Elite by a leading Hispanic Business Magazine. at holds an undergraduate degree in Finance from Indiana University's Kelley School of Business and a Master's in Business Administration from the University of Notre Dame.

Seth Godin has written a dozen bestselling books and been translated into more than 35 languages. His blog is consistently rated as one of the most popular solo blogs in the world (out of 80,000,000 that are published). Godin has founded several companies, including Yoyodyne, which pioneered permission marketing and Squidoo, which is among the one hundred most visited websites in the United States. For a year after the acquisition of Yoyodyne, he was the VP of Direct Marketing for Yahoo! Godin’s columns have appeared in Fast Company, the Huffington Post and most recently, the Harvard Business Review.

As Director of Customer Acquisition and Retention Marketing at uShip, Jason is responsible for managing all search, e-mail, lead generation, sales, branding, and loyalty programs that target new and existing customers. Having joined in mid-2009, he brings to uShip over 10 years of technology marketing experience with proven success in transportation services, computer manufacturing, and telecommunications. Most recently, he was Director of Marketing at online freight broker Freightquote.com, and also held various leadership roles at Sprint Nextel, Dell Computer and Arthur Andersen Consulting. Jason earned his Bachelor of Science from University of Virginia and his MBA from Kellogg School of Management at Northwestern University.

Gerhard Gschwandtner is the founder and CEO of Personal Selling Power , Inc., a magazine and book publishing company located in Fredericksburg, VA. After seven years as an international sales and marketing executive in Austria, France, and the United States, he started a sales training consulting company and trained over 10,000 salespeople in Europe and the United States. In 1981 he started Selling Power on a shoestring budget and turned it into the leading sales management magazine, with a circulation of 138,000 subscribers in 67 countries. Today Personal Selling Power, Inc. has a book-publishing division, an audio-publishing division, and the leading Website in the sales industry, www.sellingpower.com, with over 100,000 individual visitors a month. Gschwandtner’s wife, Laura, is the editor of Selling Power, and two of their three daughters also work for the magazine. He has created 14 books on selling and management and two books on photography.

Kevin Hannan is Practice Leader of Sales Learning and Development at the Chubb Group of Insurance Companies (www.chubb.com), a leading property-casualty insurer based in Warren, NJ. In this role, he sets sales learning strategy, designs innovative new programs and manages the quality of the company's sales and service curriculum. Prior to Chubb, Kevin was Assistant Vice President of Learning & Development at Chase Manhattan Bank and Senior Manager of Professional Development at Deloitte & Touche, LLP. He holds a BA in Psychology from Loyola University of Maryland, and an MA in Organizational Psychology from Columbia University.

Craig Jones was born and raised in West Palm Beach Florida where he currently resides today with his wife Missy. A graduate of the University of Florida, Craig began his career with ThyssenKrupp Elevator Corporation, a $1.3B subsidiary of German based ThyssenKrupp AG. During his 12 years at ThyssenKrupp Craig assisted with the start up of many new business development departments. A founding member of ThyssenKrupp Elevator's National Accounts group, he was later tapped to lead the Key Accounts development department in order to gain penetration into the high-rise class A office markets in the US. His most recent position at ThyssenKrupp was as the Director of National Sales for the US based factory which produced $450m in product annually. In 2009 Craig accepted the VP of Sales and Marketing position with Albany Doors Systems, Americas, a $180M subsidiary of Albany International based in Albany New York. Albany Door Systems is the inventor and manufacturer of a line of specialized high speed industrial doors that open at speeds of 100 inches per second.

With over 25 years of experience in the enterprise software and services industry, Paul Melchiorre is currently the Vice President and advisor to the CEO and the management committee at Ariba. Melchiorre joined the founding team of Ariba in March 1998 as the first outside executive. He built Ariba’s initial field organization for sales, implementation, service, alliances and channels. Under Melchiorre’s leadership, Ariba gained leading market share and established Ariba as the leader in business-to-business commerce with a $40 billion market capitalization. Prior to Aiba Melchiorre joined SAP as employee 200 in the USA, where as an individual sales rep, he sold $65 million of license fees in 1994 and helped establish the first global deployments of R3 in America. In 1995 Melchiorre was promoted to Vice President East Region and was responsible for over 10 percent of SAP Group worldwide revenue. In 1996 Melchiorre was promoted to EVP Global Accounts. His group was responsible for over 85 percent of revenue in America and the field organization exceeded 1000 people. In that time SAP transitioned globally from a regional to vertical field organization. Melchiorre represented the Americas during this board level transition. Melchiorre also held management positions at MAI Basic Four and ADP. Melchiorre has an MBA from Drexel University and completed undergraduate work at Villanova University. Melchiorre also serves on a number of advisory boards of non profits and emerging technology firms.

Chris Morace is Senior Vice President of Products at Jive Software. Chris joined Jive in October 2007 to lead its Social Business Software product strategy, and oversees product management and product marketing. He brings with him a 15 year track record for building high-growth, high-value businesses in the technology sector. Prior to joining Jive, Chris held executive positions at Sindhara, an innovator in next generation digital media; Awaken, a startup focused on enabling the consumer transition to digital audio; Mercury, the global leader in business technology optimization (acquired by Hewlett-Packard); and Kintana, an IT governance software company (acquired by Mercury Interactive). He began his career architecting supply chain solutions and facilitating enterprise change management with Price Waterhouse for companies such as Cisco, Western Digital, and Xerox. Chris holds a B.S. in Biological Sciences from Stanford University with Honors in Humanities. He currently lives the Bay Area with his wife and son.

Kenneth Powell is Vice President, World-Wide Sales Enablement at Automatic Data Processing (ADP). ADP is recognized as both a world leader in business process outsourcing, as well as having one of the premiere business to business sales forces globally. His mission is “Making Good Sales People Great” & he has spent his entire professional career dedicated to that goal. Ken has held positions in front-line sales & sales leadership, as well as senior roles in sales operations, marketing & sales training. Currently, as the Vice-President, World-Wide Sales Enablement, Ken is responsible for the vision & execution of the overall sales enablement strategy for a $9 billion dollar multinational business consisting of 5,000 sales associates. He holds a BA in History from the Ramapo College of NJ, an MBA in Technology Management from Stevens Institute of Technology & is completing his business coaching certification at Corporate Coach U. He is a frequent speaker & author on sales effectiveness topics & his work has been showcased by a variety of outlets including the Corporate Executive Board, Selling Power Magazine, ASTD & Training Magazine to name a few.

Kevin is currently leading the HP "legendary" sales force transformation across the Enterprise Servers, Storage and Networking organization for the Americas. Kevin is leading efforts to build a sales culture based on principles of clear accountability and consistent execution. The ultimate goal is to develop the best sales team on the planet. Focus areas include:

• A Field Advisory Board to set priorities and track progress in areas of execution, operations, thought leadership and innovation, sales training and delivery.
• Integration of a standard approach of best practices across the organization including “fast start plans” for new hires.
• Collection of feedback from quarterly business reviews (QBR) and top performers to ensure that we remain focused on key areas of improvement.
• Identification of necessary sales training across ESSN AMS.

As a Sales Manager in the U.S. Northeast Region for the past three years, Kevin has a consistent track record of over-achieving revenue goals and objectives -- and more than 25 years of sales leadership experience at companies including Sybase, Bearing Point, and Oracle Corporation.

He has run 6 New York City Marathons. Kevin, his wife Lisa and his 3 children reside in New Jersey.

Emmanuelle Skala is the Vice President, Global Sales Operations at Sophos. Sophos is a $400M enterprise security company with dual headquarters in Boston, MA and Oxford UK. Emmanuelle has previously held positions in Enterprise Sales Management, Inside Sales Management, Business Development and Sales Operations. At Sophos, Emmanuelle is responsible for all aspects of the operation of the sales team including Sales, Technical & Channel Enablement, Sales Tools & Systems including CRM, Metrics & Analysis, Pricing, and Global Sales Engineering for 500 Sales Employees and 10,000 Channel Partners. Emmanuelle's two primary objectives are to turn the sales organization into Value Sellers and Implement a complete new suite of sales systems including a new CRM. Emmanuelle holds a BS in Industrial Management from Carnegie Mellon University and an MBA from Stern-NYU. She lives in the Boston area with her husband and three daughters.

Patrick Sweeney is the president of Caliper, an international management consulting firm. A best-selling author and inspiring speaker, he shows executives how to identify the potential of individuals and develop top performers. Along with Caliper’s founder and chief executive officer Herb Greenberg, Ph.D., Patrick is the co-author of the New York Times Best Seller Succeed on Your Own Terms, as well as How To Hire & Develop Your Next Top Performer, both published by McGraw-Hill. Headquartered in Princeton, with a dozen offices around the world, Caliper consults with executives on hiring, employee development, team building, executive coaching, succession planning and organizational performance. For nearly a half-century, Caliper has assessed the potential of over two million applicants and employees for Johnson & Johnson, Avis and some of the fastest growing smaller companies around the world. A former speechwriter for New Jersey’s Governor Brendan Byrne, Patrick has been the editor of a city magazine, a writer for a public television program, and the author of feature articles for The New York Times.

Michael is Bell Mobility's Vice President, Business Wireless, Radio & Paging. Michael is responsible for Bell's National Wireless Business. Previously, Michael worked with Microsoft UK as Senior Director of the Communications Sector responsible for the Telecommunications and Media & Entertainment businesses, software and service channel and Mobility. Prior to moving to the UK, Michael was the Director of Microsoft's Canadian Communications Sector business and a leader on the Financial Services team. Michael brings with him many years of experience in the communications and technology sector, having lead large enterprise sales organizations and SMB channel teams in North America and Internationally. Michael holds a Master of Business Administration from the University of Brock.